Frequently asked questions

Yes. Posting a listing, browsing, and contacting sellers are all free. We also offer optional premium placement for listings that you want to appear at the top of search results.

You need to register an account to post and to manage your listings. It takes about a minute and only needs an email address.

The United Arab Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain and Al Ain — plus Kuwait, Qatar and Bahrain.

Anything illegal in the UAE, counterfeit goods, alcohol, tobacco, weapons, prescription medicines, live animals where prohibited, adult content, and services that breach UAE law. We also remove listings posted purely for backlinks, listings placed in the wrong category, and the same item posted repeatedly.

Seller.ae works fully in your mobile browser — there is no separate app to install. Add the site to your home screen for one-tap access.

Listings stay live until you remove them or they expire. You can renew, edit or delete a listing at any time from your account dashboard.

Sign in, open your account, and choose Listings. Each listing has edit and delete options. If you posted without being signed in, use the edit link in your confirmation email.

New listings can take a short time to appear. Listings are also removed if they are placed in the wrong category, duplicate an existing listing, or breach our rules — check your email for a notice.

Add as many as the form allows, and use real photographs of the actual item. Listings with clear, genuine photos get significantly more responses than listings with stock images or none.

A premium listing appears above standard results on category and search pages, and is highlighted in the listing grid. It is the simplest way to get more views in a competitive category such as cars or property.

Ads are removed for being in the wrong category, duplicating another listing, containing prohibited items, or looking like spam. You will receive an email explaining the reason. Contact us if you think this was a mistake.

Open the listing and use the contact form on the seller’s card. Some sellers also publish a phone or WhatsApp number.

No. We are a classifieds platform — we connect buyers and sellers, and the transaction happens directly between you. We never hold funds, act as an escrow service, or arrange shipping. Anyone claiming otherwise on our behalf is attempting a scam.

Speak to them by phone, meet in a public place, and inspect the item before paying. Read our safety guidance before any transaction involving significant money.

Report the listing using the reporting links at the bottom of the ad, so we can remove it. For emergencies contact the police on 999. Financial and online fraud can be reported through the UAE’s official eCrime platform. We cannot recover funds or mediate disputes.

Sign in and open your account settings. Password and email each have their own tab.

Your account settings include a delete account option. Deleting your account removes your listings.

Check your spam folder first, and add our address to your contacts. If messages still do not arrive, contact us through the contact page.