We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. In order to provide a better service, we need to collect some important information.

What Information we collect?

When you visit our Platform or create a login in and password to access the Services, you may be asked to provide information about yourself. This may include:

•  Your name and contact details, including email address and telephone number;
• Information to enable us to check and verify your identity;
• Location data;
• Your billing information, transaction and payment information and history;
• and such other information as we may from time to time require to provide the Services and comply with applicable law. You agree and, where required, consent to the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us.

This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.

This privacy policy will also apply when accessing the Platform and/or the Services from mobile technology (such as mobile phones, tablets or other devices). Unless you have chosen to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Services and access the Platform from mobile technology.

Purpose of processing

Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require.

We will use your information for the purpose of fulfilling service orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.

Your information may be used by us to contact you for your opinions on the Platform, the Services and our business, and to notify you of changes or developments to the Platform, the Services and our business.

Cookies

We use "cookies", to let us experience the website easy, useful and reliable. This sometimes involves placing small amounts of information on your computer.

We may send a small file to your computer or device when you visit our website (a “cookie”). This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to personalise and enhance your experience on this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. You can set your browser to reject cookies but this may preclude your use of certain parts of the Platform.

If you participate in or enquire about any lead, referral or similar service we may offer, we may use the information you submit, as well as other data we might have or obtain ourselves or from other sources, to determine which of our participating Professional(s) may be willing, able and/or compatible to serve your needs or possible interests and to assist them or others in doing so. We may forward or share information relating to you, which may include such information as well as personal information obtained through our sign-up form or otherwise, to certain Professional(s). Those Professionals or their affiliates, contractors, advertisers, agents or other designees may use such information and contact you regarding your needs or possible interests, as may we ourselves. “Professional(s)” means individuals, companies and other organisations or persons acting as real estate professionals or otherwise engaged in a business relevant to the Platform.

Third-party vendors, including Google and Facebook, use cookies to serve ads based on a user’s prior visits to the Platform. Google and Facebook’s use of cookies (in Google’s case, the DART cookie) enables them and their partners to serve ads to users based on their visits to the Platform and/or other sites on the internet. Users may opt out of (i) the use of the DART cookie by visiting the Google website; and (ii) Facebook’s cookies by visiting Facebook’s advertising preferences page.

Is my information safe?

• Seller.ae only shares basic information in the site for buyer's benefits. This will be including: Name,number, email and location, a contact form is also available.
• We do not sell/rent any of our seller information to any third-parties. Proper disclosures will be done accordingly such as: legal matters and or responding to complaints that may enforce us to disclose such information.
• As a registered seller, we are sending advertising and marketing emails using seller.ae or any of our affiliated third-party software. You can opt to unsubscribe to our mail listings by filling up the form and put "Unsubscribe" in the subject line.

Security measures

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.

You are solely responsible for keeping your password and other account details confidential. If you have concerns about your password, account details, or are suspicious about any unauthorised use of your account, you should contact us immediately. We can deactivate or suspend your account at any time.

Access to information

You may ask us whether we are storing personal information about you by emailing us at hostmaster@seller.ae and, if you wish and upon payment of a fee of AED 50, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

Data deletion request

You may request that we delete your personal data by emailing us at hostmaster@seller.ae. We will endeavour to comply with such deletion requests but in certain circumstances we will be unable to delete your personal data as we may be required to retain it for legal, regulatory and/or compliance reasons (and we may not be able to communicate why we cannot delete such data due to confidentiality obligations that we may be under). We may ask for proof of your identity before deleting any information and reserve the right to refuse to delete information if your identity is not established. We reserve the right to charge a fee in respect of any deletion request.

Enquiries

If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data, please contact us at hostmaster@seller.ae. If at any time you wish us to cease processing your information, please send a message to our admin department and insert "unsubscribe" as the subject heading.

Payment Data

We employ a third-party provider for processing credit card payments. They have access to personal information needed to perform their functions but may not use it for other purposes. We do not have access to or retain any of your payment information.

Updates to policy

We reserve the right to vary this policy from time to time. Our updated policy will be displayed on our Platform(s), and by continuing to use and access the Platform, following such changes, you agree to be bound by any variation made by us. It is your responsibility to check this policy from time to time to verify such variations.

This privacy policy can be updated at any given time as stated in the Terms and Conditions of this website.

Last updated November 30 , 2022, 01:00 AM DUBAI, UAE.