Hello, We visited the Turkish Airlines Chicago Office in USA prior to our lengthy trip, and I can genuinely state that their assistance was quite beneficial. Every aspect of our reservation, including seat assignments and food options, was examined by the personnel to ensure that our kids' needs were met. I had been anxious about the connection flights, so they also helped us understand what to anticipate. Their patience and friendliness gave me the impression that they genuinely cared about our family's comfort rather than just the reservation.